Insights That Increase Your Appeal to Travelers
Our experts provide non-biased insights on how to better reach your target market.
Our experts provide non-biased insights on how to better reach your target market.
At The Undercover Tourist, we aspire to be the leading travel review and audit service provider in the world. Our vision is to offer resorts the ability to gain perspective on the services they offer, the properties they manage, their processes, and the staff they employ.
Our team is made up of travel experts who have years of travel experience. We use our expertise to create customized audit and review packages that cater to the unique needs and preferences of our clients.
At The Undercover Tourist, we are committed to providing excellent customer service to our clients. We are always available to answer any questions throughout the entire travel audit process, all without alerting staff to ensure an accurate outcome.
At The Undercover Tourist, we assign a travel specialist who meets your specific review criteria (age, financial class, etc). From there we provide you with a set of standard areas that our reviews cover and offer you the ability to add specialized categories such as excursions or other unique offerings that you'd like feedback on.
Our travel experts will blend with your guests, engage your staff, and experience the areas of the destination you wish us to review. In doing so we can offer a unique perspective - that of a typical traveler.
Once complete, we provide you will a full report outlining areas where you excel, internal process views, opportunities where you could improve, staff who made an impression, and those who may need some training. Our goal is to provide you with the perspective of a guest within your target market to effect change and support ongoing growth.
Ready to start planning your undercover audit? Contact us today to learn more about our offerings and availability.
Have a question about our services? Want to see if your particular destination is one we can help with? We'd love to hear from you!
Mon | 09:00 a.m. – 05:00 p.m. | |
Tue | 09:00 a.m. – 05:00 p.m. | |
Wed | 09:00 a.m. – 05:00 p.m. | |
Thu | 09:00 a.m. – 05:00 p.m. | |
Fri | 09:00 a.m. – 05:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Copyright © 2024 The Undercover Tourist - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.